Privacy Policy

  1. Our Privacy Policy

    The following information about our Privacy Policy reflects the commitment of OPTIMASYS GROUP SPAIN SL (hereinafter OPTIMASYS) for maintaining and guaranteeing secure commercial relationships by protecting personal data, guaranteeing the right to privacy of each of our users. services. In this document we explain how we use the personal data of the users of the web portal.

  2. Definition of personal data

    As "Personal Data" we must understand any information concerning an identified or identifiable natural person. Among others, include the name, surnames, postal and electronic address, as well as the telephone number.

  3. Treatments and purposes of the collected data

    Any personal data that you provide us by visiting any of our web portals or with the installation of our mobile application, will be treated in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. Therefore, we detail all the purposes with which OPTIMASYS uses personal data as responsible for the treatment.

    Manage contact forms to respond to queries. The data obtained through this channel are to respond to the users themselves and send them commercial information, as well as include them in the distribution list.

    OPTIMASYS will inform all users of the non-obligatory nature of the collection of certain personal data, except in the fields indicated otherwise. However, failure to complete said data may prevent OPTIMASYS from providing all those Services linked to such data, freeing us from any responsibility for the non-provision or incomplete provision of these Services.

    The user has the obligation to provide the data truthfully and keep them updated, so OPTIMASYS reserves the right to exclude from the services and proceed to cancel the service to any user who has provided false information, without prejudice to the rest actions that proceed in Law.

  4. Legitimation for the processing of your data

    The legal basis for the treatment of your data is the response to the questions raised through the website, which implies the application, at the request of the interested party, of pre-contractual measures by the interested party, both new members and of the suppliers.

  5. Period of conservation of the data

    The data will be retained for the time necessary to answer the questions until each data subject expresses his will to stop processing their data.

  6. Communication of your personal data to third parties

    Your personal data will only be communicated to the cooperative that will manage the purchases with the selected suppliers for the correct registration of new partner or for the process of registration as a new provider.

    In the event that it is necessary to communicate your information to another third party, your consent will be requested.

  7. Security of your personal data

    OPTIMASYS has a special concern to guarantee the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented security, technical and organizational measures to prevent any loss or unauthorized use by third parties, for example, our web portals use Https data encryption protocols.

  8. Information on the use of cookies

    By the mere fact of visiting this web portal or using the OPTIMASYS services, no personal data that identifies a User is automatically registered. However, we inform you that during the navigation of the Website "cookies" are used, small data files that are generated in the Internet user's computer and that allow us to obtain the following analytical information:

    1. The date and time of access to the Web, allowing us to know the hours of most affluence, and make the necessary adjustments to avoid saturation problems during our peak hours.
    2. The number of daily visitors of each section, allowing to know the most successful areas and increase and improve its content, in order that users obtain a more satisfactory result and improve the design of the contents.
    3. The date and time of the last time the user visited the Website to perform analytical and statistical studies on the use of the web.
    4. Security elements that intervene in the control of access to restricted areas.

    Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to allow our systems to recognize your browser and tell us how and when the pages of our site are visited and by how many people. OPTIMASYS cookies do not collect personal information, and we do not combine the general information collected through cookies with other personal information to know who you are or what your email address is.

    Most browsers have an option to disable the cookie function, which prevents your browser from accepting new cookies, as well as allowing you to decide if you want to accept each new cookie in a variety of ways. For more information about cookies and how to reject them, click here.

    OPTIMASYS uses Google Analytics to better understand who uses the Service and how people are using it. Google Analytics uses "cookies" to collect and store anonymous information, such as the duration of the visit, pages visited, permanence on each page of the website, IP address and the type of operating system used. We use this information to improve the Service and make it attractive to as many users as possible. Google has developed a browser plugin that allows you to disable the Google Analytics tracking software.

    Any user must read and accept our Cookies Policy before navigating through this web portal.

  9. Google: Limited Use Requirements

    Optima CRM use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements. This can be consulted here: Google API Services User Data Policy.

  10. Rights of users

    All users can exercise any of the rights granted by the data protection regulations, such as the right of access, treatment limitation, deletion, portability, etc. by writing to OPTIMASYS or sending an email to [email protected]

  11. Do you not want to receive information from us or do you want to revoke your consent?

    Any user can oppose the use of their information for advertising purposes, market research or development of satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do this, you must send an email to the address [email protected]. When you receive advertising by email, you can also oppose from said email by clicking on the link included in it and following the instructions provided.

  12. Changes to the Privacy Policy

    Our Privacy Policy may suffer updates, due to changes and legal needs, as well as due to improvements and changes included in the way we offer and provide our services and utilities of the application. Therefore, we recommend that you visit and access our Privacy Policy periodically, to be able to access and know the latest changes that may have been incorporated. If these changes are related to the consent given by the user, in that case an independent and separate notification will be sent to collect it again.

    If during the reading you have any question or question about our Privacy Policy or want to exercise any right or action relating to your personal data, please contact us at the following email address [email protected].